How unlearning these toxic traits made this a better communicator

by Ana Lopez

Opinions of contributing entrepreneurs are their own.

I saw it in her eyes. I scared her so much she shivered. At that point I didn’t care. I didn’t apologize. But a week after the incident, the guilt of the pain I caused began to kick in and I knew changes had to be made.

This wasn’t the first time my aggressive and combative communication style had killed a relationship. It was a toxic pattern of behavior—one I repeated too many times to count—and it affected my life, both personally and professionally.

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